Cancelation Policy

If you are not satisfied with your purchase, you may exchange or return it for a refund (excluding shipping and handling charges) within 15 days from shipping from our warehouse, subject to a Return www.doraemonpocket.in  Remember, the cost of shipping will be deducted from your total refund . A return merchandise authorization number can be requested by clicking on the Return (Under Customer Service Column) Form, please see our note below regarding Special Orders. All purchases, accessories, serial numbered security tags (if provided), and packing materials must be in new condition to avoid refusal of the returned merchandise or restocking fees. All returned or exchanged items must be in new condition, in their original packaging, and must include all packing material, blank warranty cards, manuals, and accessories.




ANY SIGNS OF WEAR OR REMOVAL OF PARTS, WILL RESULT IN REFUSAL OF YOUR RETURN.




If when you receive your purchase, there are any noticeable discrepancies or damages, or if the item is not what was ordered, color and size diffirnce etc please contact www.doraemonpocket.in  within 72 Working Hours of receipt of your shipment to make the necessary corrections and we will exchange your product as per your request where customer don't have to pay any additional charges.


If a return shipping label is provided via email, please print the label and tape it to the shipping carton. 




How to return or exchange an item


Place the original package into a shipping carton.


Include the invoice and the reason for the return. If defective, please specify the defect.


Please do not place stickers or shipping labels on the original manufacturer’s package.


We recommend you ship via insured ground service with a tracking number. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages.


If an order is shipping via ground shipping, the initial shipment fee incurred by www.doraemonpocket.in (Smart Shopping System) to ship will be deducted from the refunded amount.


No Cancellation will be allowed after 15 days from the date of the transaction.


Exchange & Returns : If there is any product mismatch or you want to return or exchange product already received by you then you can return the material received within 15 days post receiving the goods. Customer is required to inform us by email or customer care info@doraemonpocket.in in that your intent to return or exchange then we will organize for the return courier. Exchange or credit note will be issued after receipt of the returned material in our registered office.




Cancellation Policy


Cancellations from the client's side can only be accepted, if the request made within 3 days from the date of transaction.


No Cancellation will be allowed after 15 days from the date of the transaction.


Exchange & Returns : If there is any product mismatch or you want to return or exchange product already received by you then you can return the material received within 15 days post receiving the goods. Customer is required to inform us by email or customer care number for any assistance on (+91-123456789 ) that your intent to return or exchange then we will organize for the return courier. Exchange or credit note will be issued after receipt of the returned material in our registered office.